RIDE is not liable in any way for lost items in provided vehicles. However, as a good gesture to enhance service quality, serving drivers are incentivized to return lost items to owners or drop them at HYBRID’s main office for later recovery (RIDE is the product of Hybrid Designs PLC).
The driver shall within one (1) day inform the passenger, who has lodged a complaint, about the status of the lost item whether it has been recovered or not and how to collect it.